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September 14, 2011
This post is part of a series of blogs from the Alliance staff. Each day a different expert is taking the reins of our blog, Facebook and twitter accounts to share with you their perspectives and knowledge on ending homelessness. For more information, see this introductory post. Today’s post comes from Norm Suchar, Director of Center for Capacity Building.
I have to confess that I love data and outcomes, and like many people, I think those are vital parts of any strategy to end homelessness. So it’s great to see communities embracing data and outcome measures to help reduce homelessness. One such effort comes from Alameda County, CA. Alameda is home to Oakland, Berkeley, Fremont, and a host of other cities. Everyone Home is the organization that leads the effort to end homelessness there, and they’ve recently published their 2010 Progress Report on Ending Homelessness.
The report shows performance on a few key performance measures, like rates of exit to permanent housing, increased income, and rates of return to homelessness. Some of the measures are broken out by provider using anonymous identifiers. Although reports like these take a lot of work, they can paint a very clear picture of what is working in a community and what needs improvement. More importantly, they shift the focus of the system to achieving better outcomes.