Performance Scorecards and Other Tools

written by Norm Suchar
December 17, 2013

Last week, I presented on a webinar about the CoC NOFA (you can find it embedded at the bottom of this post) with Richard Cho and Lindsey Knotts from the U.S. Interagency Council on Homelessness. During the webinar, I mentioned six important strategies for success:

  • Use a performance scorecard to rank projects;
  • Reallocate from underutilizing projects;
  • Reallocate from TH and SSO to PSH and RRH;
  • Prioritize admission to turnover PSH units to people experiencing chronic homelessness;
  • Create a long-term reallocation plan; and
  • Evaluate cost effectiveness of projects.

Several people have asked me for examples of performance scorecards they can use to help rank projects:

  • Our friends in Memphis, Tennessee have shared an excellent scorecard and description of how they are using it in their application here; and
  • We have a series of materials on our website from one of our long-time favorite communities, Columbus, Ohio (and be sure to scroll down to the bottom of that document to see some excellent resources).

I also discuss a couple other tools on the webinar, including a Continuum of Care Spending Plan Template that comes with an instructional video. The template is designed to help communities identify  how resources are currently allocated to homeless assistance and to have conversations about how those resources should be allocated in one year and in five years.

Another resource developed for us by Focus Strategies is the Performance Improvement Calculator, an interactive tool that allows communities to use local cost and performance data on homeless programs to model strategies that decrease homelessness. 

HUD’s FY2013-FY2014 Continuum of Care Competition - Strategies for Success Webinar from USICH on Vimeo.