What Gets Measured, Gets Done: A Toolkit on Performance Measurement for Ending Homelessness
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Toolkits | 25 Jul 2008
Author: Brooke Spellman and Michelle Abbenante, Abt Associates, Inc.
 This toolkit provides an overview of performance measurement 101, including how to design a system and build it from scratch, using data to manage or change a homeless system, and understanding and implementing system-level performance measurement.
The following topics are covered:
Chapter 1: Performance Measurement 101: What Is Performance Measurement and Why Is It Important?
Chapter 2: Outcome Logic Models: A Key Performance Measurement Concept
Chapter 3: Building a Performance Measurement System for Your Program: How to Design a System and Build It From Scratch
Chapter 4: Performance Measurement as a Management Tool for Your Community: Using Results to Manage or Change a Homeless System
Chapter 5: Measuring Big Change: How Will We Know When We End Homelessness? Understanding and Implementing System-Level Performance Measurement.
Resources include:
- Performance Measurement 101 "Cheat Sheet
- Sample Program Logic Model
- Black One-Year Logic Model Template
- Blank Multiyear Logic Model
- Program-Level Reporting
- System-Level Reporting
- Measuring Progress on the Ten Essentials to Ending Homelessness
- How to Calculate a System Outcome
- Sample Performance Measurement Framework
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