1.8 How Are We Doing? Measuring Community-Wide Performance

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Conference Presentation | February 21, 2013

Files: Cool, Nifty, and Impressive Stuff to Measure Performance in the Pursuit of Ending Homelessness by Iain DeJong (PDF | 4.34 MB | 63 slides)

System-wide performance measurement is challenging but critical for making progress on reducing homelessness. Furthermore, the HEARTH Act makes system-wide performance measurement almost a necessity. Presenters will describe a range of performance measurement strategies from basic to advanced. Participants will learn how to get more out of Homelessness Management Information Systems, how to measure the outcomes included in the HEARTH Act, and how to use performance measurement to allocate resources and improve collaboration.

  • Tom Albanese, Abt Associates, Inc., Columbus, OH
  • Iain DeJong, OrgCode Consulting, Port Credit, ON
  • Cathy ten Broeke, State of Minnesota, St. Paul, MN (Moderator)