Qualitative Assessment Tool: Survey Analysis


Toolkits | November 5, 2010

Files: DOC | 109 KB | 5 pages

As you tally up the responses to each survey, it’s important that you look for trends as well as disparities. For example, did frontline staff have very different answers than higher level staff on certain questions? Were staff perceptions in tune with the realities expressed by consumers?

This document outlines some of the answers you should be examining particularly closely to ensure you accurately assess your community’s overall performance and HEARTH readiness.