Center for Capacity Building

The Alliance’s Center for Capacity Building is leading the implementation of solutions that reduce homelessness in communities across the country. The Center accelerates the adoption of solutions that are cost effective, data driven, and that will ultimately accomplish the goal of ending homelessness.

Working with a strong network of innovators, the National Alliance to End Homelessness identifies and evaluates hundreds of policy and program strategies and their impact on homelessness. The Alliance’s Center for Capacity Building helps communities replicate and customize the best of those strategies. The Center focuses on strategies that are cost effective, data driven, and can be implemented at a scale that can significantly reduce homelessness.

Creating Systems Change
Innovators around the country have implemented strategies that have successfully reduced homelessness. The Center helps bring the most successful of those strategies to your community:

  • Creating a performance improvement infrastructure;
  • Homelessness system design based on cost and impact analysis;
  • Converting transitional housing and shelter resources into rapid re-housing;
  • Creating a front door to the homelessness system that prioritizes diversion, effective targeting, and rapid re-housing; and
  • Implementing community-wide rapid re-housing.

The Center creates tools to support communities and help them network with each other to share knowledge, experiences, and challenges. The Center continuously evaluates the effectiveness of these tools and activities to continuously provide the most effective support.

For more information about receiving customized support from the Alliance, contact Anna Blasco, Capacity Building Coordinator, at or 202-942-8298.


Broward County, FL: Developed recommendations for transforming homeless assistance throughout the county into a high performing system consistent with new HEARTH Act regulations. 

Prince George’s County, MD: Created a Ten Year Plan to End Homelessness, developed a new coordinated intake process, and designed a new quarterly performance report card. 

Virginia: Helping the Commonwealth and various stakeholders shift homeless assistance infrastructure from a shelter-based system to one that rapidly re-houses families, including training on rapid re-housing and improvements to data infrastructure. 

Phoenix, AZ: Providing technical assistance to assist Phoenix and Maricopa County implement a coordinated assessment process.

Denver, Co: Assessed Denver’s shelter system and made recommendations to improve performance. 

Washington DC Metro Area: Provided consulting assistance to help reduce family homelessness through rapid re-housing in Montgomery County, MD; Washington, DC; and Fairfax County, VA. The redesign of Fairfax County’s family intake system won a County award for team excellence. 

Nationwide: Provided over 30 System Design Clinics throughout the country to help communities implement the HEARTH Act and create more effective homeless assistance systems. 


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