Performance Improvement Clinic

The Alliance's Center for Capacity Building offers 1.5 day Performance Improvement Clinics (formerly called the HEARTH Academy) to help communities reduce homelessness and perform better on outcomes included in the HEARTH Act. Clinics include group discussions, system design and modification planning sessions, and presentations on best practices.

The Performance Improvement Clinic is designed to help your community reduce homelessness and perform better on outcomes included in the HEARTH Act, such as reducing the length of homeless episodes and reducing repeat episodes of homelessness. The clinic takes place over 1.5 days and brings together leaders and stakeholders from your community to:

  • Assess your community‚Äôs performance on key HEARTH performance measures
  • Create an action plan to implement cost effective strategies that will help you reduce homelessness; and
  • Determine the most appropriate governance structure to facilitate implementation of the action plan.

Clinics will include small and large group discussions, system (re)design and modification planning sessions, and presentations on best practices. Clinic participants will also receive hands-on technical assistance with data analysis and system assessment in preparation for the clinic and follow up support.

Clinic Rates

Clinics are offered in two formats:
  • Small Group Clinics include up to 30 participants representing one to two Continuums of Care. Small Group Clinics are led by one instructor. Cost: $5,500 plus travel expenses for one instructor (approximately $1,200)
  • Large Group Clinics include up to 100 participants representing up to 10 Continuums of Care. Large Group Clinics are led by two instructors. Cost: $8,000 plus travel expenses for two instructors (approximately $2,400)
Audiences

The Performance Improvement Clinic is designed for:

  • Continuum of Care Leaders
  • Ten Year Plan coordinators
  • Emergency Shelter Grant and HPRP administrators
  • Major funders of homelessness assistance
  • Major providers of homelessness assistance
  • Local technical assistance providers or consultants who are involved in planning and implementation
  • HMIS administrators

To schedule a clinic contact Kay Moshier McDivitt at kmoshiermcdivitt@naeh.org. Customized versions of additional and additional training or consulting are also available.

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