Job Opportunities

Director of Communications
Development Coordinator
Digital Communications Specialist
Program and Policy Analyst
National Field Organizer

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Director of Communications 

The Director of Communications will develop, implement and oversee the Alliance’s strategic communications component, including defining goals, objectives and priorities. Reporting to the Chief Operating Officer, the Director of Communications will work collaboratively with staff to enhance and broaden the impact of the Alliance’s programs, products, and advocacy.

The ideal candidate is self-motivated, result-oriented, flexible and reliable. The candidate is an excellent writer and editor who is keenly aware of the organization’s various and targeted audiences and has an eagle eye for detail. The candidate is an effective project and people manager who can confidently and credibly interact with various types of stakeholders – press, partner organizations, opinion leaders, etc. The Director of Communications is skilled at distilling complex ideas and positions into key messages.

Key Responsibilities:

  • Collaborate with senior leadership to develop an organization-wide communication strategy that will broaden the Alliance’s programmatic impact and branding.
    • Lead the Alliance’s strategic communications vision, positioning and framing to advance the organization’s vision and goals.
    • Develop an annual communications plan that clearly identifies the Alliance’s various stakeholder audiences and the most effective communications mediums to reach those audiences.
    • Develop and refine the Alliance’s "core" messages to ensure organizational consistency.
    • Serve as a communications “visionary,” consistently bringing an understanding of communications trends, best practices and technologies and how these might be best utilized given the organizational goals and resources.
    • Connect the Alliance’s communications plan with development priorities to maximize resources to the organization.
  • Improve distribution of Alliance products and other key information about homelessness and solutions.
    • Develop and implement a media outreach strategy focused on building a consistent and positive organizational presence in mainstream and specialized media that integrates product-, event-, and issue-specific outreach.
    • o Write, edit, and distribute communications materials, including press releases, statements, quotes, talking points and media advisories for organization's issue and program work.
    • o Assess and monitor and improve effectiveness of the Alliance’s electronic communications (e-newsletter, social media, blog, webinars, and website), and ensure cohesive messaging and branding across all platforms, including the management of a website redesign process in the first nine months.
    • Create effective spokespersons for the organization: Assist other staff in creating, honing, and delivering the Alliance’s key messages to external audiences.
    • Supervise Digital Communications Specialist, and manage outside agency and vendor relationships, e.g., with graphic designers, web developers, copy editors, etc., as appropriate.
    • Lead adoption of new and emerging communication technologies to develop an original, engaging voice through various platforms that illustrate and amplify our mission.
    • Assist Alliance staff in other activities as needed.

Qualifications:

  • Enthusiasm about working on the project of ending homelessness in the United States.
  • Master’s degree and minimum of seven years of progressively responsible communications experience that includes a blend of advocacy and media relations.
  • A strong track record of positioning an organization to achieve tangible outcomes in a competitive communications environment.
  • Excellent writing, editing, and communications skills, particularly the ability to write in a simple, clear style for a non-specialist audience about technical subjects.
  • Extensive knowledge of web-based communications and social media strategies.
  • Demonstrated management skills – ability to keep multiple people, objectives and tasks on track to meet tight deadlines.
  • Excellent interpersonal skills – this position requires working effectively with other staff people sometimes under stressful circumstances.
  • Demonstrated commitment to public interest work.
  • Ability and willingness to learn and understand issues related to homeless and affordable housing at a very high level.

To Apply: Send résumé, cover letter, and two writing samples to: jobs@naeh.org

 

Development Coordinator

Reporting to the Chief Operating Officer, the Development Coordinator supports a broad range of fund development and communications activities for the organization including: cultivation and management of foundation, corporation, and campaign relationships and applications, special events, annual fund appeals, database management and donor correspondence.The person in this role will manage the tactical execution for all multi-channel communication activities, both digital and traditional, for the organization. This is a position that requires an ability to think strategically and work with multiple teams within the organization.

Responsibilities:

Essential responsibilities include but are not limited to:

  • Work with executive staff and Board to develop annual budget and fundraising goals.
  • In consultation with the President and Chief Operating Officer, create and implement a strategic development plan.
  • Conduct extensive research and report on prospective opportunities to approach foundations, corporations, relevant government contracting agencies, and individual donors for funding of programs and specific projects.
  • Coordinate all aspects of the grants management process, including tracking progress of grant proposals, schedules of required reports, responding to foundation representatives’ questions and conducting the required follow up necessary to secure grants.  Contribute to the creation of these products, as appropriate.
  • Gather, collate, review, edit, and finalize grant proposals submitted on behalf of the Alliance, in advance of submission to foundations, corporations, and other prospective funders.  Contribute to the creation of proposals, as appropriate.
  • Organize supplemental documentation (i.e. budgets, timelines, pictures, CD’s, etc.) as needed and requested for specific grant proposals, reports, annual appeals, and sponsorship solicitation.
  • Work with program staff to collect, organize, and share information for accurate grant reporting to funders.
  • Manage and track relationships with all donors and prospects.
  • Nurture relationships with donors including recognition and other activities as appropriate.
  • Identify and solicit corporate and organizational donors in support of Alliance events.
  • Work with Alliance staff to create branding and other opportunities that encourage corporate giving.
  • Consult and coordinate with partner organizations, as appropriate.
  • Oversee creation of marketing materials and coordinate external messages to funders, community partners, corporate sponsors, individual donors, and the general public.
  • Conduct outreach to and build relationships with donor advised funds.
  • Represent the organization at meetings with funders, conferences, etc.
  • Assist the President and COO, as directed, in keeping members of the Board and Board Committees updated and engaged in Alliance fundraising activities.
  • Assist the Board Nominating Committee with research and recruitment of Board candidates, as appropriate.
  • Motivate, train and deploy staff in fundraising efforts.
  • Participate in professional associations and activities as necessary and appropriate.
  • Other responsibilities as assigned by the President and COO.

Qualifications:

  • Enthusiasm about working on ending homelessness in the United States.
  • Knowledge of fundraising principles relative to foundations and other institutional funders.
  • Strong research skills and knowledge of fundraising information sources.
  • Strong verbal and written communication skills; particularly strong writing/editing ability is required.
  • Ability to cultivate meaningful relationships with a broad range of funders and supporters.
  • Capacity to take initiative, build consensus and to work effectively cross-departmentally.
  • Ability to successfully manage multiple tasks simultaneously and work well on deadline.
  • Bachelor’s degree; and three to five years progressive development experience including cultivation, solicitation, major giving, event organizing, foundation fundraising, and government contracting.

To Apply: Send résumé and detailed cover letter to: jobs@naeh.org

 

Digital Communications Specialist

The person in this role will manage the tactical execution for all multi-channel communication activities, both digital and traditional, for the organization. This is a position that requires an ability to think strategically and work with multiple teams within the organization.

Responsibilities:

Essential responsibilities include but are not limited to:

  • Deliver the daily, front-line digital voice of the organization by writing, designing, managing, maintaining, proofreading, fact-checking, scheduling and executing all digital communications. In addition, the DCS will support policy objectives, media relations efforts, advocacy campaigns, and development programs.
  • In consultation with the Director of Communications and other team leaders, support the development and implementation of a digital strategy that supports and empowers the Alliance’s communications in order to advance policy and organizational objectives.
  • Format reports, statements, blogs, and other published content to ensure brand consistency.
  • Manage and coordinate creation and update of web content; responsible for content-related protocols to keep website up-to-date.
  • Ensure ongoing improvement of website, including phased updates and redesigns.
  • Email campaign development and implementation.
  • Manage inbound marketing system, including campaign development and data analysis.
  • Create and develop media strategies and recommendations. Build and maintain media contacts and other valuable organizational relationships.
  • Identify appropriate social media channels and content for targeted campaigns to increase the size, reach, engagement levels, and influence of our reach and key messages.
  • Create or repackage content to ensure easy sharing with social network and other Alliance platforms
  • Analyze and evaluate digital communications and social media analytics in order to continually increase impact and effectiveness.
  • Other duties as assigned.ns, toolkits, reports, blog posts, white papers, online trainings, and spreadsheets.
  • Assist Alliance staff in other activities as needed.

Requirements and Qualifications:

  • Enthusiasm for working on the goal of ending homelessness in the United States.
  • Bachelor’s degree and at least 2 to 3 years working in a front-line professional digital and strategic communications capacity (including writing and posting daily in social media), communications, journalism or other related profession.
  • Strategic media relations experience.
  • Superior writing, copyediting, and proofreading skills.
  • Superior task management, information management, and organizational skills.
  • Superior interpersonal skills, including the ability to work collaboratively in teams.
  • Tech savvy, ability to quickly adopt new social media platforms, and fluency in the social media landscape.
  • Track record of success using the formats, tools, most current tactics, and best practices for social media in today’s media landscape, including Twitter, Facebook, YouTube, Flickr, Tumblr, Storify, Thunderclap, blogs, and other multimedia formats and digital platforms.
  • Experience executing day to day social media activity.
  • Organization, ability to effectively work in a fast-paced, rapid-response environment, and ability to balance multiple projects and tasks while meeting expected deadlines.
  • Ability to rapidly master new services and tech tools related to communications, media relations, campaigns, and analytics.
  • Familiarity with basic HTML.
  • Graphic design skills.
  • Experience with Wordpress, Mailchimp, CQ Rollcall, Google Analytics.
  • Experience with Microsoft Office and Adobe Creative Suite tools, such as Word, Excel, PowerPoint, Illustrator, InDesign, and Photoshop
  • Experience using Meltwater and other communications and media relations tools preferred but not required.

To Apply: Send résumé, cover letter, and two writing samples to: jobs@naeh.org

 

National Field Organizer

The National Field Organizer will develop and support a strong field of nonprofit, faith-based, and public sector organizations, individuals, and consumers committed to participating in the creation of strong federal homelessness policy. The Organizer will work closely with the Alliance’s policy staff to create national policy priorities for ending homelessness, and identify key Members of Congress and the Administration with responsibility for those matters. The Organizer will then design and implement strategies to engage organizations and individuals at the local and state levels who can educate these Congressional and Administration leaders about the issue and the impact of federal policies. The goal will be to grow and nurture at network of well-placed advocates who can be mobilized to support important national policy objectives focused on ending homelessness. The Organizer will also work in close collaboration with other national organizations that are mobilizing behind the effort to end homelessness and address related issue.

Key Responsibilities:

  • Develop and implement campaigns in support of the organization’s policy priorities and work with other Alliance staff members to ensure their success.
  • Identify existing local and state leaders in the field who can participate in these campaigns and build strategic relationships with leadership in target jurisdictions.
  • Develop new external stakeholders and leaders including state and local advocates, grassroots supporters,  and consumers.
  • Build and maintain effective relationships with Hill staff, national partner organizations, and Administration officials.
  • Educate the field on policy issues and strategies for working with federal officials.
  • Keep the field network informed of policy developments and opportunities.
  • Assist the field in messaging, organizing and educating and provide technical assistance to key partner and organizations. 
  • Oversee the planning and execution of the annual Capitol Hill Day and/or similar policy education and advocacy activities for the Alliance’s Annual Conference in July.
  • Help develop multiple forms of communications and materials for campaigns, including digital communications.
  • Work closely and collaboratively with other Alliance staff members, and assume other responsibilities as assigned.

Qualifications:

  • Demonstrated commitment to and interest in issues related to homelessness and poverty.
  • Three to six years of experience working on policy and advocacy.
  • Strong writing and editing experience with the ability to accurately translate complex ideas and positions for a variety of audiences, particularly policy makers and local advocates.
  • Strong relationship-building skills.
  • Excellent oral communication and presentation skills.
  • Ability to communicate well interpersonally and effectively manage relationships.
  • Ability to multi-task, prioritize, and work to tight deadlines.
  • Knowledge and experience in the federal policymaking process, particularly related to Capitol Hill.
  • Strong team player.
  • Bachelor’s degree.

To Apply: Send résumé, cover letter, and two relevant writing samples to: jobs@naeh.org

Program and Policy Analyst

The Program and Policy Analyst (Analyst) works with other Alliance staff to identify and advance the best practice and policy solutions to homelessness. The Analyst then works with national and local partners to educate decision makers on these solutions with the goal of creating strong policy and resources to support them. The Analyst also shares information about these best practices and policies with communities across the nation, and with Alliance partners.

The Alliance is active in the national policy debate on ways to end homelessness, and homeless assistance. It works with the Administration, Congress, state and local government, and partner organizations on public policy that specifically impacts homelessness. It is a national voice on programs that provide support to low income people more generally, including housing, employment, income, benefits, child welfare, veteran support, education, healthcare, and more. Finally, it works with communities, states, philanthropy, and business across the country to advance the use of best practices. 

The Analyst works within the Alliance’s Program and Policy division. The position works closely with other staff who focus on different aspects of homelessness.

Responsibilities:

  • Identify what works. Become familiar with best practices at the program, local and state levels, including research and data on particular approaches, and local policy and practice.  Understand where homelessness is being reduced and why.  Build relationships with leaders in the field. 
  • Assess policy implications. Once solutions are identified, develop policy recommendations to expand their implementation.  This involves a thorough understanding of current homeless and mainstream programs and the federal administrative and legislative processes.  Identify what national partners are working in the same direction.
  • Promote solutions. Working with Alliance staff and national partners, advance policy recommendations:
    • Work with those departments and staff in the Administration who can advance policy goals.
    • Work with localities and states to involve them in advancing national policy goals.
    • Work, in coalition or individually, with other national organizations that can help advance policy goals.
    • Develop relationships with local nonprofit assistance providers, housing organizations, faith-based organizations and local and state government partners to understand their needs, and to advance policy goals. 
    • Work with the Alliance legislative team to ensure that Congressional activity is geared toward policy goals. 
    • Create information and communications vehicles that inform all parties about the nature of homelessness and its policy and practice solutions. 
    • Share information about the policy framework with all interested parties.   
    • Maintain nonpartisanship at all time, and work on a bipartisan basis. 
  • Participate in other activities of the Program and Policy team. Tasks include but are not limited to the following.
    • Develop workshops at the Alliance’s annual conference.
    • Contribute articles, blog posts and other written materials to the Alliance Online News, website, and social media outlets.
    • Other duties as determined by the Alliance President or Vice President for Programs and Policy.

Qualifications:

  • Demonstrated commitment to and interest in issues related to homelessness and/or poverty.
  • Demonstrated ability to conceptualize, initiate, and implement tasks. Personal initiative is important.
  • Excellent written and oral communication skills.
  • Working knowledge of federal and Congressional procedures, knowledge of federal poverty programs (particularly those related to homelessness).
  • Bachelor’s Degree or equivalent, plus at least five years relevant experience.  Experience working with homeless people or on homelessness issues will be of particular relevance. Education requirement may be replaced by three or more years of additional relevant work experience. Graduate degree in a field related to this work is a plus.
  • Strongly preferred: experience/knowledge of one or more public systems related to homelessness, people with disabilities and/or poverty in the United States.


To Apply: Please send cover letter, résumé, and two relevant writing samples to jobs@naeh.org and include Policy and Program Analyst in the subject line.

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